Solutions

Built around your process, not the other way around.

A configurable platform for call centres, sales teams, service businesses, clinics and small businesses.

3G Business
3G Business customer file interface
3G Business
3G Business messaging interface

Connected record

Every interaction in context

Configured to fit

Start with the way work really moves through your team.

Stages, actions, resources, messages and customer data can be configured around the process you already understand.

Customer fieldsProcess stagesAssigned actionsPeople and resourcesMessages and documents

High-volume customer contact needs speed, complete context and consistent follow-up.

Call Centre CRM

Give every operator a customer-centric view while workflow and actions keep each request moving.

  • Auto customer files from incoming enquiries
  • Email, fax, SMS and letters in context
  • Actions, appointments and follow-up
Incoming contact → customer file → assigned action → follow-up
3G Business
3G Business messaging interface

Sales teams need a visible, repeatable process that keeps leads and opportunities moving.

In-House Sales CRM

Connect lead capture, customer history, sales activity, documents and timely communication.

  • Lead and sales management
  • Automated follow-up and nurturing
  • Complete customer and activity history
Lead → qualification → sales action → document → follow-up
3G Business
3G Business action interface

Service delivery depends on coordinated jobs, appointments, field staff and customer communication.

Service CRM

Bring scheduling, job data, confirmations and invoicing into one connected service process.

  • Auto appointments and SMS confirmations
  • Job data sent to field staff
  • Invoices and customer follow-up
Booking → schedule → field service → invoice → follow-up
3G Business
3G Business calendar interface

Clinics coordinate customers, therapists, appointments and sophisticated equipment every day.

Clinics CRM

Use one shared customer and resource view to support smoother bookings and communication.

  • Therapist and equipment scheduling
  • Connected customer records
  • Appointment communication and confirmation
Enquiry → customer file → resource booking → confirmation
3G Business
3G Business calendar interface

Small teams need broad capability without juggling a collection of disconnected systems.

Small Business CRM

Bring customer management, sales, marketing, workflow, documents and messaging together.

  • CRM, sales and marketing
  • Documents, accounts and messaging
  • Workflow and business automation
Customer → sale → delivery → invoice → repeat business
3G Business
3G Business customer interface

Across industries

Proof from different ways of working.

Now 3GB chases missing documents and we mainly focus on finding our customers the best finance solution.
Search FinancialTariq Haidary, MD
It has saved us a lot of time in virtually every part of our business.
Australian Laser Skin ClinicsJim Kostakis, MD
It has become the core of our processes, from phone enquiries to project scheduling, marketing to invoicing.
Lisarow GlassJeremie Hargreaves, MD

A clearer way forward

Show us how your business works

We will demonstrate the platform around the processes and opportunities most relevant to your team.

Book a Demo